About Xurrent | Transforming Service Management
Xurrent Recognized in the 2026 Gartner® Magic Quadrant™ for ITSM
Xurrent has been recognized in the 2026 Gartner® Magic Quadrant™ for ITSM! Get the full report here
Platform
Features
Solutions
Use Cases
Industries
Resources
Platform Features
ITxM Platform
Unified IT operations and service management
Explore Platform
AI-powered ITSM for the Modern Enterprise
AI-native Incident Management for the Modern Enterprise
Status Pages
Communicate service health in real time
iPaaS
Integrate Xurrent with your full stack
Sera AI
A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise. Explore Sera AI
AI-Powered Incident Management
Helps service desk teams resolve issues faster.
Service Desk
Built to streamline IT workflows and elevate the employee experience from day one.
Workflow Automation
Centralize and coordinate automation efforts across your entire enterprise.
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Use Cases
AI Service Desk
Resolve issues quickly with an AI-powered system that automates ticketing.
Enterprise Service Management
Resolve issues quickly with an AI-powered system that automates ticketing.
On-Call Management
Simplify on-call scheduling, automate escalations, and reduce burnout.
Post-Incident Management
Automate postmortems, AI summaries, and post-incident workflows
Industries
- Manufacturing
Resolve plant floor and IT issues before they disrupt production. - Financial Services
Stay audit-ready while resolving issues and reducing operational risk. - SaaS
Detect, respond, and resolve incidents fast to cut downtime and MTTR. - E-commerce
Keep your store online, even during your biggest sales moments. - Healthcare
Protect patient data and resolve issues fast, so care teams stay focused on care. - Retail
Standardize service delivery across every store and channel.