Xurrent has been recognized in the 2026 Gartner® Magic Quadrant™ for ITSM!

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Platform

Features

• Integrations

Use Cases

• AI Service Desk
  Resolve issues quickly with an AI-powered system that automates ticketing.

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• Enterprise Service Management
  Resolve issues quickly with an AI-powered system that automates ticketing.

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• On-Call Management
  Simplify on-call scheduling, automate escalations, and reduce burnout.

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• Post-Incident Management
  Automate postmortems, AI summaries, and post-incident workflows.

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Industries

• Manufacturing
  Resolve plant floor and IT issues before they disrupt production.

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• Financial Services
  Stay audit-ready while resolving issues and reducing operational risk.

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• SaaS
  Detect, respond, and resolve incidents fast to cut downtime and MTTR.

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• E-commerce
  Keep your store online, even during your biggest sales moments.

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• Healthcare
  Protect patient data and resolve issues fast, so care teams stay focused on care.

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• Retail
  Standardize service delivery across every store and channel.

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Upcoming Events

Online

• Insert Coin. Stop Fighting Fires. Start Running IT.
  Level Up: The IT Maturity Series by Xurrent — Session 1. Live August 6th, 2026.
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• Your AI Investment Is Only as Good as What It Can Reach.
  Most ITSM platforms have an AI story. Very few have the integration layer that makes it real. Xurrent does - and it's included in the platform.
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In Person

• Service Desk & IT Support Show 2026 – Goodbye ITSM, Hello ITxM
  As over 4,500 IT service management leaders converge on London, Xurrent arrives with a clear message: the era of siloed, bolt-on IT is over.
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• HDI Service & Support World 2026 - The Rise of ITxM
  As HDI unites SupportWorld Live and Service Management World for the first time, Xurrent is leading the charge to bridge the gap between Support and Operations.
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• AWS Summit Bengaluru
  Stop the cycle of reactive firefighting and start building a resilient cloud future with Xurrent.
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• Rare Insights & Well-Done IT: Lunch with Xurrent
  Join Xurrent at Fleming’s Prime Steakhouse for an afternoon of IT Strategy and Prime Cuts.
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