# Xurrent Recognized in the 2026 Gartner® Magic Quadrant™ for ITSM!
Get the full report [here](https://www.xurrent.com/whitepapers/gartner-magic-quadrant-itsm-2026).

## Platform

### Features
- [Integrations](https://www.xurrent.com/standard-integrations)

## Solutions
### Use Cases
### Industries

## Resources
- [Success Stories](https://www.xurrent.com/success-stories)  
- [Blog](https://www.xurrent.com/blog)  
- [Webinars](https://www.xurrent.com/webinars)  
- [Datasheets](https://www.xurrent.com/datasheets)  
- [Whitepapers](https://www.xurrent.com/whitepapers)  
- [Events](https://www.xurrent.com/events)  
- [Product Updates](https://www.xurrent.com/product-updates)

## Company
- [About Us](https://www.xurrent.com/about)  
- [Careers](https://www.xurrent.com/careers)  
- [Podcast](https://www.xurrent.com/podcast)  
- [Press Releases](https://www.xurrent.com/press-releases)

## Partners
- [Partner Finder](https://www.xurrent.com/partners)  
- [Partner Program](https://www.xurrent.com/partner-program)  
- [Awards](https://www.xurrent.com/awards)  
- [Become a Partner](https://partner.xurrent.com/partner/registration)

## Pricing
- [Xurrent ITSM](https://www.xurrent.com/pricing/it-service-management)  
- [Xurrent IMR](https://www.xurrent.com/pricing/incident-management-response)

## ITxM Platform  
Unified IT operations and service management  
[Explore Platform](https://www.xurrent.com/platform)

### AI-powered ITSM for the Modern Enterprise

### AI-native Incident Management for the Modern Enterprise

### Status Pages  
Communicate service health in real time

### iPaaS  
Integrate Xurrent with your full stack

### Sera AI  
A connected AI fabric, woven across the Xurrent platform, Sera AI brings together signals, service data, and workflows to reduce noise, focus teams on what matters, and accelerate action across IT and the enterprise.  
[Explore Sera AI](https://www.xurrent.com/sera-ai)

### AI-Powered Incident Management  
Helps service desk teams resolve issues faster.

### Service Desk  
Built to streamline IT workflows and elevate the employee experience from day one.

### Workflow Automation  
Centralize and coordinate automation efforts across your entire enterprise.

## Use Cases

### AI Service Desk  
Resolve issues quickly with an AI-powered system that automates ticketing.

### Enterprise Service Management  
Resolve issues quickly with an AI-powered system that automates ticketing.

### On-Call Management  
Simplify on-call scheduling, automate escalations, and reduce burnout.

### Post-Incident Management  
Automate postmortems, AI summaries, and post-incident workflows.

## Industries

### Manufacturing  
Resolve plant floor and IT issues before they disrupt production.

### Financial Services  
Stay audit-ready while resolving issues and reducing operational risk.

### SaaS  
Detect, respond, and resolve incidents fast to cut downtime and MTTR.

### E-commerce  
Keep your store online, even during your biggest sales moments.

### Healthcare  
Protect patient data and resolve issues fast, so care teams stay focused on care.

### Retail  
Standardize service delivery across every store and channel.

## Support

### Product Support  
We are here to help 24/7  
[Help link](https://www.xurrent.com/support)

### Community  
Connect with other Xurrent Users  
[Community link](https://community.xurrent.com/login)

### Training  
Get insights and tips on how to get the most out of Xurrent  
[Training link](https://xurrent.myabsorb.com/)

### Developer Portal  
Apps, APIs, and updates  
[Developer Portal link](https://developer.xurrent.com/)

### Help Center  
Xurrent service functionality  
[Help Center link](https://www.xurrent.com/help)

### Sera AI  
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.  
[Explore AI](https://www.xurrent.com/features/ai-service-management-automation)

## Comparisons

- [Pagerduty Alternative](https://www.xurrent.com/compare/pagerduty-alternative)  
  Learn how organizations have reduced downtime, improved 50% MTTA & MTTR, and cut costs with Xurrent IMR.
- [Opsgenie Alternative](https://www.xurrent.com/compare/opsgenie-alternative)  
  Discover Xurrent IMR's quick support, bidirectional integrations with Jira and Slack.
- [Victorops Alternative](https://www.xurrent.com/compare/victorops-alternative)  
  Understand why users value Xurrent IMR for its intuitive interface and efficient incident alerting.