Service Level Agreement (SLA) Management | Xurrent
Xurrent Recognized in 2026 Gartner® Magic Quadrant™ for ITSM
Xurrent has been recognized in the 2026 Gartner® Magic Quadrant™ for ITSM! Get the full report here
Platform
Features
Use Cases
Industries
Resources
Company
Partners
Pricing
Platform Features
ITxM Platform
Unified IT operations and service management.
Solutions
- AI-powered ITSM for the Modern Enterprise
- AI-native Incident Management for the Modern Enterprise
- Status Pages
- iPaaS
Integrate Xurrent with your full stack.
Sera AI
A connected AI fabric that brings together signals, service data, and workflows.
AI-Powered Incident Management
Helps service desk teams resolve issues faster.
- Service Desk
- Workflow Automation
- AI Virtual Agent
- On-call Management
- SLA Management
- Incident Management for ITSM
Use Cases
Industries
AI Service Desk
Resolve issues quickly with an AI-powered system that automates ticketing.Enterprise Service Management
Resolve issues quickly with an AI-powered system that automates ticketing.On-Call Management
Simplify on-call scheduling, automate escalations, and reduce burnout.Post-Incident Management
Automate postmortems, AI summaries, and post-incident workflows.Manufacturing
Resolve plant floor and IT issues before they disrupt production.Financial Services
Stay audit-ready while resolving issues and reducing operational risk.SaaS
Detect, respond, and resolve incidents fast to cut downtime and MTTR.E-commerce
Keep your store online, even during your biggest sales moments.Healthcare
Protect patient data and resolve issues fast, so care teams stay focused on care.Retail
Standardize service delivery across every store and channel.
Support
- Product Support
We are here to help 24/7. - Community
Connect with other Xurrent Users. - Training
Get insights and tips on how to get the most out of Xurrent. - Developer Portal
Apps, APIs, and updates. - Help Center
Xurrent service functionality. - Sera AI
Eliminate manual tasks, optimize workflows, and deliver faster resolutions.