# Xurrent Recognition

Xurrent has been recognized in the 2026 Gartner® Magic Quadrant™ for ITSM! [Get the full report here](https://www.xurrent.com/whitepapers/gartner-magic-quadrant-itsm-2026)

## Platform Features

### ITxM Platform
Unified IT operations and service management.  
Explore the platform [here](https://www.xurrent.com/platform).

### Solutions and Use Cases

- **AI-Powered ITSM** for the Modern Enterprise  
  [Learn more](https://www.xurrent.com/solutions/it-service-management)
- **AI-native Incident Management** for the Modern Enterprise  
  [Learn more](https://www.xurrent.com/incident-management-response)
- **Status Pages**: Communicate service health in real-time  
  [Learn more](https://www.xurrent.com/incident-management-response/status-page)
- **iPaaS**: Integrate Xurrent with your full stack  
  [Learn more](https://www.xurrent.com/ipaas)

### AI Solutions

- **AI Service Desk**: Resolve issues quickly with an AI-powered system that automates ticketing.  
   
- **Enterprise Service Management**: Resolve issues quickly with an AI-powered system that automates ticketing.  
   
- **On-Call Management**: Simplify on-call scheduling, automate escalations, and reduce burnout.  
   
- **Post-Incident Management**: Automate postmortems, AI summaries, and post-incident workflows.

### Industries Served

- **Manufacturing**: Resolve plant floor and IT issues before they disrupt production.  
  [Learn more](https://www.xurrent.com/industries/manufacturing)
- **Financial Services**: Stay audit-ready while resolving issues and reducing operational risk.  
  [Learn more](https://www.xurrent.com/industries/financial-services)
- **SaaS**: Detect, respond, and resolve incidents fast to cut downtime and MTTR.  
  [Learn more](https://www.xurrent.com/industries/saas)
- **E-commerce**: Keep your store online, even during your biggest sales moments.  
  [Learn more](https://www.xurrent.com/industries/ecommerce)
- **Healthcare**: Protect patient data and resolve issues fast.  
  [Learn more](https://www.xurrent.com/industries/healthcare)
- **Retail**: Standardize service delivery across every store and channel.  
  [Learn more](https://www.xurrent.com/industries/retail)

## Support

### Product Support
We are here to help 24/7: [Contact Support](https://www.xurrent.com/support)

### Training
Get insights and tips on how to get the most out of Xurrent: [Training Resources](https://xurrent.myabsorb.com/)

### Developer Portal
Apps, APIs, and updates available at [Developer Portal](https://developer.xurrent.com/)

## iPaaS - Achieving AI ROI

Your AI agents can only act on the systems they're connected to. Without a real integration platform, they're disconnected and advisory. Xurrent iPaaS solves that problem.

One platform. Every integration. Included. Built into the platform, not a separate product.

### Why the Market Is Stuck

1. Rented iPaaS: Two vendors, two roadmaps.  
2. Walled-garden iPaaS: Built, then sold separately.  
3. One-size-fits-all integrations: Pre-built with someone else's logic locked in.

### How Xurrent iPaaS Compares

- **Cost Model**: Included in subscription.
- **Built for ITxM**: Yes, natively.
- **Time to first integration**: Days.
- **AI Agent reach**: Native.

## Call to Action

Stop letting integration kill your AI ROI. [Get Started](https://www.xurrent.com/schedule-a-demo)  
Learn more about [Sera AI](https://www.xurrent.com/sera-ai).