# Xurrent in the 2026 Gartner® Magic Quadrant™ for ITSM
Xurrent has been recognized in the 2026 Gartner® Magic Quadrant™ for ITSM!  [Get the full report here](https://www.xurrent.com/whitepapers/gartner-magic-quadrant-itsm-2026)

## Platform Features

- **AI-powered ITSM for the Modern Enterprise**  
    
  [Explore ITSM](https://www.xurrent.com/solutions/it-service-management)

- **AI-native Incident Management for the Modern Enterprise**  
    
  [Explore IMR](https://www.xurrent.com/incident-management-response)

- **Status Pages**  
    
  Communicate service health in real time  
  [Explore Status Pages](https://www.xurrent.com/incident-management-response/status-page)

- **Integration Platform as a Service (iPaaS)**  
    
  Integrate Xurrent with your full stack  
  [Explore iPaaS](https://www.xurrent.com/ipaas)

## Use Cases

- **AI Service Desk**  
  Resolve issues quickly with an AI-powered system that automates ticketing.  
    
  [Learn More](https://www.xurrent.com/use-cases/ai-service-desk)

- **Enterprise Service Management**  
  Resolve issues quickly with an AI-powered system that automates ticketing.  
    
  [Learn More](https://www.xurrent.com/use-cases/enterprise-service-management)

- **On-Call Management**  
  Simplify on-call scheduling, automate escalations, and reduce burnout.  
    
  [Learn More](https://www.xurrent.com/incident-management-response/on-call-management)

- **Post-Incident Management**  
  Automate postmortems, AI summaries, and post-incident workflows  
    
  [Learn More](https://www.xurrent.com/incident-management-response/post-incident-review)

## Industries

- **Manufacturing**  
  Resolve plant floor and IT issues before they disrupt production.  
    
  [Explore Manufacturing Solutions](https://www.xurrent.com/industries/manufacturing)

- **Financial Services**  
  Stay audit-ready while resolving issues and reducing operational risk.  
    
  [Explore Financial Services Solutions](https://www.xurrent.com/industries/financial-services)

- **SaaS**  
  Detect, respond, and resolve incidents fast to cut downtime and MTTR.  
    
  [Explore SaaS Solutions](https://www.xurrent.com/industries/saas)

- **E-commerce**  
  Keep your store online, even during your biggest sales moments.  
    
  [Explore E-commerce Solutions](https://www.xurrent.com/industries/ecommerce)

- **Healthcare**  
  Protect patient data and resolve issues fast, so care teams stay focused on care.  
    
  [Explore Healthcare Solutions](https://www.xurrent.com/industries/healthcare)

- **Retail**  
  Standardize service delivery across every store and channel.  
    
  [Explore Retail Solutions](https://www.xurrent.com/industries/retail)