# Xurrent Recognized in the 2026 Gartner® Magic Quadrant™ for ITSM Platforms

Gartner named Xurrent to its first ITSM Magic Quadrant in four years, as a Niche Player. To us, this highlights Xurrent as a leading vendor of choice for a specific kind of organization: the midsize enterprise.

## Platform Features

- [Integrations](https://www.xurrent.com/standard-integrations)

## Use Cases Industries

- [Success Stories](https://www.xurrent.com/success-stories)
- [Blog](https://www.xurrent.com/blog)
- [Webinars](https://www.xurrent.com/webinars)
- [Datasheets](https://www.xurrent.com/datasheets)
- [Whitepapers](https://www.xurrent.com/whitepapers)
- [Events](https://www.xurrent.com/events)
- [Product Updates](https://www.xurrent.com/product-updates)

### AI Service Desk
Resolve issues quickly with an AI-powered system that automates ticketing.

### Enterprise Service Management
Resolve issues quickly with an AI-powered system that automates ticketing.

### On-Call Management
Simplify on-call scheduling, automate escalations, and reduce burnout.

### Post-Incident Management
Automate postmortems, AI summaries, and post-incident workflows.

#### Manufacturing
Resolve plant floor and IT issues before they disrupt production.

#### Financial Services
Stay audit-ready while resolving issues and reducing operational risk.

#### SaaS
Detect, respond, and resolve incidents fast to cut downtime and MTTR.

#### E-commerce
Keep your store online, even during your biggest sales moments.

#### Healthcare
Protect patient data and resolve issues fast, so care teams stay focused on care.

#### Retail
Standardize service delivery across every store and channel.