# Xurrent Recognized in the 2026 Gartner® Magic Quadrant™ for ITSM!

[Get the full report here](https://www.xurrent.com/whitepapers/gartner-magic-quadrant-itsm-2026)

## Platform
### Features
- [Integrations](https://www.xurrent.com/standard-integrations)

## Solutions
### Use Cases
### Industries

## Resources
- [Success Stories](https://www.xurrent.com/success-stories)
- [Blog](https://www.xurrent.com/blog)
- [Webinars](https://www.xurrent.com/webinars)
- [Datasheets](https://www.xurrent.com/datasheets)
- [Whitepapers](https://www.xurrent.com/whitepapers)
- [Events](https://www.xurrent.com/events)
- [Product Updates](https://www.xurrent.com/product-updates)

## Company
- [About Us](https://www.xurrent.com/about)  
- [Careers](https://www.xurrent.com/careers)  
- [Podcast](https://www.xurrent.com/podcast)  
- [Press Releases](https://www.xurrent.com/press-releases)

## Partners
- [Partner Finder](https://www.xurrent.com/partners)  
- [Partner Program](https://www.xurrent.com/partner-program)  
- [Awards](https://www.xurrent.com/awards)  
- [Become a Partner](https://partner.xurrent.com/partner/registration)

## Pricing
- [Xurrent ITSM](https://www.xurrent.com/pricing/it-service-management)
- [Xurrent IMR](https://www.xurrent.com/pricing/incident-management-response)

## Platform Features

### **ITxM Platform**  
Unified IT operations and service management
[Explore Platform](https://www.xurrent.com/platform)

[**AI-powered ITSM for the Modern Enterprise**](https://www.xurrent.com/solutions/it-service-management)

[**AI-native Incident Management for the Modern Enterprise**](https://www.xurrent.com/incident-management-response)

[**Status Pages**](https://www.xurrent.com/incident-management-response/status-page)
Communicate service health in real time

[**iPaaS**](https://www.xurrent.com/ipaas)
Integrate Xurrent with your full stack

### About Sera AI
[**Sera AI**](https://www.xurrent.com/sera-ai)
A connected AI fabric, woven across the Xurrent platform  
Explore Sera AI

### Features Overview
- [AI-Powered Incident Management](https://www.xurrent.com/incident-management-response/ai-incident-management)  
- [Service Desk](https://www.xurrent.com/features/service-desk)  
- [Workflow Automation](https://www.xurrent.com/features/workflow-automation)

### Additional Features
- [AI Virtual Agent](https://www.xurrent.com/features/ai-virtual-agent)  
- [On-call Management](https://www.xurrent.com/incident-management-response/on-call-management)  
- [SLA Management](https://www.xurrent.com/features/sla)  
- [Incident Management for ITSM](https://www.xurrent.com/features/itsm-incident-management)

## Use Cases and Industries

### Use Cases
- [**AI Service Desk**](https://www.xurrent.com/use-cases/ai-service-desk)
Resolve issues quickly with an AI-powered system that automates ticketing.

- [**Enterprise Service Management**](https://www.xurrent.com/use-cases/enterprise-service-management)
Resolve issues quickly with an AI-powered system that automates ticketing.

- [**On-Call Management**](https://www.xurrent.com/incident-management-response/on-call-management)
Simplify on-call scheduling, automate escalations, and reduce burnout.

- [**Post-Incident Management**](https://www.xurrent.com/incident-management-response/post-incident-review)
Automate postmortems, AI summaries, and post-incident workflows.

### Industries
- [**Manufacturing**](https://www.xurrent.com/industries/manufacturing)
Resolve plant floor and IT issues before they disrupt production.

- [**Financial Services**](https://www.xurrent.com/industries/financial-services)
Stay audit-ready while resolving issues and reducing operational risk.

- [**SaaS**](https://www.xurrent.com/industries/saas)
Detect, respond, and resolve incidents fast to cut downtime and MTTR.

- [**E-commerce**](https://www.xurrent.com/industries/ecommerce)
Keep your store online, even during your biggest sales moments.

- [**Healthcare**](https://www.xurrent.com/industries/healthcare)
Protect patient data and resolve issues fast, so care teams stay focused on care.

- [**Retail**](https://www.xurrent.com/industries/retail)
Standardize service delivery across every store and channel.

## Support
- [Product Support](https://www.xurrent.com/support)  
- [Community](https://community.xurrent.com/login)  
- [Training](https://xurrent.myabsorb.com/)  
- [Developer Portal](https://developer.xurrent.com/)  
- [Help Center](https://www.xurrent.com/help)

## Analyst Report
### Research In Action Just Named Xurrent a Market Leader
1,000 enterprise IT and business decision-makers across Continental Europe ranked Xurrent #4 overall out of 20 vendors — and gave it the highest possible score in three categories buyers control directly: Recommendation Index, Customer Satisfaction, and Price-Versus-Value.

[Schedule a Demo](https://www.xurrent.com/schedule-a-demo)